Refund & Cancellation Policy

You can cancel your monthly subscription at any time — no notice period, no cancellation fee. To cancel, either:

• Email [email protected] from the address used at checkout, or
• Use the subscription management link included in your Stripe email receipt.

Cancellation stops future renewals. Your plan’s services remain active until the end of the billing period you have already paid for.

• First payment (new subscribers): if you are not satisfied, contact us within 14 days of your first payment and we will issue a full refund.
• Renewal payments: renewals are generally non-refundable once the billing period has started. However, if a renewal was charged in error, or you cancel within 72 hours of a renewal and no development hours have been used that month, we will refund that renewal in full.
• Failure to deliver: if we fail to deliver the services included in your plan in a given month and cannot remedy it, you are entitled to a pro-rata refund for that month.

Approved refunds are returned to your original payment method via Stripe, typically within 5–10 business days.

Fixed-price custom projects are governed by their statement of work, which defines milestones and payment terms. Deposits for work not yet started are refundable; payments for completed and accepted milestones are not.

If you believe a charge is incorrect, please contact us first at [email protected] with the receipt number — we resolve most billing issues within 2 business days, which is usually faster than a card dispute.

Beonvpro LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, USA · [email protected]